
Privacy Policy
Admiral Restaurant respects your privacy and comply with data protection laws. We want our customers to read the following notice, which explains your privacy rights and sets out how we, as a Data Controller, collect, use, process and disclose Personal Data relating to you and your interactions with us.
Introduction
This policy should be read in conjunction with our Terms & Conditions and our Cookie Policy.
Terms defined in the Terms & Conditions have the same meaning unless otherwise noted. Additional terms may apply to certain services or offers that we offer from time to time. When you access, browse or otherwise use our websites and services, you acknowledge that you have read, understood and agree to this privacy policy in its entirety.
It applies to Information collected by us, or provided by you, whether in our restaurant or over our Website (including the mobile version of the website accessible from your portable devices), or in any other way. It is also intended to assist you in making informed decisions when using our Website and our products and services.
Personal Data we collect
Personal data means any information about a person by which that person can be identified. It does not include data where the identity has been removed. We may collect and process any Personal Data that you provide to us in the course of your interaction with us. You may have provided some of your Personal Data directly to us, for example, when you visited our website, by voluntarily providing Personal Data when subscribing to email alerts or by using our online feedback or other forms. We may also receive Personal Information about you from various third parties and publicly available sources such as social media. This data may be collected or shared with our trusted third parties who operate some of these services on our behalf.
Personal Data we may collect depends on the services you use:
This includes, but is not limited to:
- Identity Data: includes your name or similar identifier, marital status, title, date of birth and gender, but could also include audio, photos, videos and other forms of media.
- Contact Data: includes billing address, delivery address, email address and telephone numbers.
- Financial Data: includes bank account and payment card details.
- Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data: includes the internet protocol (IP) address of your device, details of the cookies on your device, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our Site.
- Marketing and Communications Data: includes your preferences in receiving marketing communications from us and our third-parties and your communication preferences.
- Images Data: your images on CCTV where you visit our premises and other Personal Data provided by you that is relevant to the provision of our services including our analysis of the data referred to above.
If you do not provide us with your Personal Data, we may not be able to provide you with certain services or respond to any questions or requests you submit to us via our website or phone.
We may collect Personal Data from you when you:
- Make a reservations via website or by phone
- Purchase products or use other services
- Submit reviews or complete surveys we have sent you
- Engage with us via social media
- Register or use our restaurant WIFI
- Enter our competitions, prize draws, surveys, questionnaires or promotions
- Use our customer services team or contact us for any reason, like, product and services queries, complaints, website issues, phone, email and postal correspondence
- Complete a form, such as for an employment purpose or for accident or incidents in stores or for other health and safety or security purposes, or to attend an event we’ve organised
- Visit our restaurant which have CCTV systems operated for the safety and security of both customers and colleagues
- Browse our website
Personal Data that we may collect from other sources
We may also use personal data from other sources, such as specialist companies that supply information, online media channels, our partners and public registers. This personal data helps us to manage our relationship with you as a customer and review and improve the accuracy of the personal data we hold; and to ensure the effectiveness of marketing communications.
If you link your Google, Facebook, Instagram or TikTok accounts or any accounts from other third-party services (like shopping research panels or public forums) to us, then we may also receive information from those accounts in accordance with applicable law and the terms of use of the third party’s services.
We work with third parties in relation to provide of services to and may receive information about you from them.
How and why, we use Personal Data
All Personal Data will be processed fairly and accurately for the purposes for which it was collected.
We will only process your Personal Data where we have a lawful purpose to do so:
- To enter into or perform our contract with you in relation to your use of our restaurant, website and provision of products and services
- To provide services and products to you, to provide our website to you, to personalise services, to improve and monitor business efficiency, to communicate with you and to respond to any queries or requests you may submit to us;
- If you have given us your consent to do so, such as sending you rewards, exclusives and promotional materials that you agree to receive;
- Where it is necessary to comply with our legal obligations;
- When it is necessary for us to establish, investigate, pursue or defend legal action to which you are a party.
Delivery Services by third parties: our Site contains links to third-party websites and services, such as Deliveroo. Please remember that when you use a link to go from our Site to another website or you request a service from a third party, this Privacy Policy no longer applies. Your browsing and interaction on any other websites, or your dealings with any other third-party service provider, is subject to that website’s or third-party service provider’s own rules and policies. We do not monitor, control, or endorse the privacy practices of any third parties.
How long we use Personal Data
We will store your Personal Data only for as long as necessary for the purpose(s) for which it was obtained. The criteria used to determine our retention periods depend on several factors:
- the length of time we have an ongoing relationship and/or provide our products and services;
- whether there is a legal reason to which we are subject;
- whether we need it to protect you or us.
- whether the retention is advisable considering our legal position
Your Legal Rights
You have rights in relation to your Personal Data under the General Data Protection Regulation (GDPR), the Irish Data Protection Act 2018 which may be subject to certain limitations and restrictions.
You have the right to request access to and correction or erasure of your Personal Data, restriction of processing of your Personal Data, the right to object to processing of your Personal Data where processing is based on consent or our legitimate interests, and the right to lodge a complaint with a supervisory authority. We will respond to any valid requests within one month, unless it is particularly complicated.
Please be aware that we may need to verify your identity before providing any Personal Data to you. We may need to do this to protect your data. We may also ask you to provide us some additional voluntary information to help us process your request more efficiently.
If you wish to exercise any of these rights, please contact us in Contact Us section below.
How we protect personal data
We know how important it is to protect and manage your personal data. We use a variety of security technologies and procedures to help protect your Personal Data from unauthorised access and use. We apply physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal data.